Terms and Conditions

Welcome to ZA Energy Systems (Pvt) Limited, your trusted provider in Power & Mobility solutions, specializing in Gas Engine Jenbacher,MWM,MTU,CAT AND HFO Engine, Diesel Engines, Generators, and Prime Movers ,Chiller ,Industrial Compressor, HVACR, Energy Storage Battery (BESS) . By accessing and using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our platform.

Definitions

• “Company,” “We,” “Our,” or “Us” refers to ZA Energy Systems (Pvt) Limited .
• “Customer,” “You,” or “Your” refers to the individual or organization accessing or using our services or website.
• “Products” refers to any diesel engines, generators, prime movers, parts, and related services provided by ZA Energy Systems (Pvt) Limited .
• “Site” means the ZA Energy Systems (Pvt) Limited  website located at https://za-spl.com/.

Acceptance of Terms

By using the Site or purchasing any Products or Services from ZA Energy Systems Pvt Limited, you signify your agreement to these Terms. If you do not agree to these Terms, you may not use the Site or our services.

Scope of Services

ZA Energy Systems Pvt Limited  specializes in the sale, installation, servicing, and support of:

• Diesel Engines,Gas Engine Spares Parts,HFO Engine ,Gas Turbine and After Sales & Services,Industrial Compressor,Chiller, Energy Storage Batteries (BESS) 
• Industrial and Residential Generators
• Prime Movers for Mechanical and Electrical Applications
• Spare Parts and Accessories
• Maintenance and Technical Support Services

Eligibility

You must be at least 18 years of age to use this Site or to enter into a transaction. By using this Site, you confirm that you are legally capable of entering into binding contracts.

Orders & Payment

• All product orders are subject to availability and acceptance by ZA Energy Systems (Pvt) Limited .
• Prices listed on the Site are subject to change without prior notice.
• Payments must be made through accepted payment methods (e.g., credit/debit cards, bank transfers).
• ZA Energy Systems Pvt Limited  reserves the right to cancel or refuse any order at our sole discretion.

Delivery & Shipping

• Delivery timelines are provided as estimates and are not guaranteed.
• The customer is responsible for providing accurate shipping information.
• Shipping fees, taxes, and duties (if applicable) are the responsibility of the customer unless otherwise specified.

Returns and Refunds

• Returns are only accepted within [2] days of delivery and must be approved by ZA Energy Systems Pvt Limited in writing.
• Returned products must be unused, undamaged, and in original packaging.
• Refunds are processed only after inspection and approval by our team.
• Customized or special-order items are non-returnable.

Product Warranty

• Products sold by ZA Energy Systems Pvt Limited  come with manufacturer warranties ranging from [Insert Duration] depending on the product type.
• Warranty covers defects in material or workmanship but does not cover misuse, negligence, unauthorized modifications, or natural wear and tear.
• Warranty claims must be submitted in writing with relevant documentation (purchase receipt, photos, etc.).

Limitation of Liability

ZA Energy Systems Pvt Limited  shall not be liable for any indirect, incidental, special, or consequential damages arising out of or relating to the use or inability to use the products or services, even if advised of the possibility of such damages.

In any case, ZA Energy Systems Pvt Limited  total liability shall not exceed the purchase price of the product or service giving rise to the claim.

Intellectual Property

All content on the ZA Energy Systems Pvt Limited Site including, but not limited to, logos, product descriptions, technical data, images, and trademarks, are the property of Za-Spl or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

User Conduct

You agree not to:

• Use the Site in any manner that violates applicable laws or regulations.
• Post or transmit any unauthorized or malicious software.
• Interfere with the Site’s functionality or security features.

Privacy Policy

ZA Energy Systems Pvt Limited respects your privacy and handles your data in accordance with our Privacy Policy. By using the Site, you agree to the terms of our Privacy Policy.

Third-Party Links

The Site may contain links to third-party websites. ZA Energy Systems Pvt Limited  is not responsible for the content, accuracy, or policies of these websites. Accessing such sites is at your own risk.

Force Majeure

ZA Energy Systems Pvt Limited  shall not be held responsible for any delay or failure to perform its obligations under these Terms due to events beyond its reasonable control, including but not limited to, acts of God, war, strikes, pandemics, or supply chain disruptions.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan , and you irrevocably submit to the exclusive jurisdiction of the courts located in that region.

Amendments

ZA Energy Systems Pvt Limited  reserves the right to update or change these Terms at any time. Changes will be effective upon posting on the Site. Continued use of the Site after such changes constitutes your acceptance of the new Terms.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us.